Wood-Tobe Coburn

 
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Computer Specialist
Program Length: Our Computer Specialist program is designed to be completed by full-time students in 10 months
Program Options: 10-month Diploma
Program Highlights

Computer Specialists provide technical assistance to computer users by answering questions, resolving computer problems, and by helping to maintain computer systems throughout an organization. According to the Bureau of Labor Statistics, U.S. Department of Labor, computer specialists “must have strong problem-solving, analytical, and communication skills because troubleshooting and helping others are vital parts of the job.” A variety of industries rely on computer specialists, including government, financial institutions, educational institutions, health care institutions and many more.

Graduates of the computer specialist program at Wood Tobe-Coburn will have been exposed to a variety of software application packages and will have developed skills in software development documentation, database development, database management, and network administration.

Wood Tobe-Coburn graduates work in:
•    IT departments
•    Help Desk centers
•    Software documentation

At Wood Tobe-Coburn, you’ll:
•    Learn key database concepts, network administration and popular software programs
•    Learn essential skills to apply as you advance in your career.
•    Be qualified for entry level computer specialist positions upon graduation
•    Have access to Wood Tobe-Coburn's placement department to help get you the job

 
 
 
Concentration Courses
BUSINESS MATHEMATICS I
This course covers basic mathematical principles as they relate to business and accounting. Students review basic operations including decimals, fractions, equations, and percentages. This course also includes instruction in the calculation of base, rate, and percentage; markup and markdown; and trade and cash discounts. Basic statistical concepts are also introduced.
COMPUTER CONCEPTS
This course is designed to provide the students with a conceptual understanding of computer hardware and operating system software. The range of computer types from mainframes to micros (PCs) is covered with an emphasis on explaining the types of applications and job skills that are common to all computer career environments as well as those that are unique to each type of system. Students also develop Internet search strategies and examine Internet ethics and responsibilities.
COMPUTER APPLICATIONS—UNIX
This course teaches the students how to become a UNIX systems administrator. The students learn system administration functions that allow them to add new users and establish system-level defaults and user privileges. Students also learn how to log in as a regular user and use the standard set of commands. Additionally, the students learn how to use X-Windows.
DATABASE CONCEPTS
This course introduces the students to relational databases. The important design concepts and the common standards to which all database packages adhere are discussed. Students also learn to query for information and generate reports using a popular database package.
DATABASE APPLICATIONS
In this course students learn advanced theories of database design. Students design, critique, optimize, and implement database solutions to business applications.
MICROSOFT OPERATING SYSTEMS
This course focuses on legacy and popular Microsoft operating systems. Students learn the components of an operating system and learn to interact with a PC using a variety of Microsoft products. Additionally, students learn to customize and manage an operating system as well as solve software-level difficulties.
WEB DEVELOPMENT
In this course students learn to use HTML and JavaScript to develop well-designed Web pages. Students learn to apply appropriate techniques and to include forms, frames, images, and tables.
NETWORKS
This course introduces the students to the Novell, Windows NT, and UNIX TCP/IP networks and explores the interoperability of these networks. Students learn networking fundamentals, the components of a LAN network, and the major features and functions of the network software. Students walk through the steps for installing the network software on a server and organizing the server. Additional topics include network topologies, protocols, and the layers of the OSI Model.
NETWORK ADMINISTRATION
This course teaches the students to administer the network. Students learn to add users and set user privileges, set up device and file shares, and set up and administer print shares.
WEB AUTHORING TOOLS
In this course students learn how to automate the developmental process of their Web pages using Web authoring tools. Emphasis is placed on proper design elements and enhanced through the use of practical exercises.
ADVANCED OPERATING SYSTEMS
This course is a continuation of the study of popular Microsoft operating systems with further development of skills in installation, configuration, and troubleshooting techniques.
IT CUSTOMER SUPPORT
This course develops student knowledge of the service concepts, skill sets, and abilities necessary for employment in the user-support industry.
VISUAL BASIC PROGRAMMING
This course introduces the students to the Microsoft Visual BASIC package. The first half of the course teaches programming rules and syntax, and the second half is dedicated to computer assignments where the students enter, debug, test, and document their programs.
PC HARDWARE & DIAGNOSTICS
This course teaches computer hardware concepts related to installation, configuration, and upgrading of motherboards, processors, and memory. Additional topics covered include diagnosing, troubleshooting, and preventive maintenance.
MICROSOFT INTEGRATION
In this course students learn to work efficiently with multiple applications using the automation and integration capabilities of Microsoft Office. PowerPoint, advanced features of Word, and the Microsoft mini-applications are also covered.
ELECTRONIC SPREADSHEETS
This course is an introduction to electronic spreadsheet applications. Through the use of predesigned spreadsheets, students apply the basic functions and concepts of entering, editing, saving, retrieving, and printing. Additionally, students begin to design and structure their own spreadsheets.
PROFESSIONAL DEVELOPMENT
This course is designed to prepare students for making the transition from student to employee. This course also explores the appropriate techniques for making job applications and participating in job interviews and presents suggestions for starting a new job. Students learn to analyze their job skills and needs and learn how to market and present those skills and needs to prospective employers in a professional manner. Students also learn to manage their time effectively and develop an awareness of stress management techniques.
KEYBOARDING I
In this course, the students learn the proper use of the keyboard, including the alphabetic keys, figures and symbols, and special marks of punctuation. Techniques and procedures for acquiring stroking accuracy and speed, as well as error identification, are emphasized. A brief introduction of the current operating system will be included.
KEYBOARDING II
This course is designed to improve the students' keyboarding speed and accuracy through the use of various methods and drills. Errors are analyzed, and individual prescriptive methods are assigned. A production unit on basic business correspondence and one-page reports is included.

 

For the entire US, employment of computer support specialists is expected to increase by 14 percent from 2008 to 2018, which is faster than the average for all occupations. Demand for these workers will result as organizations and individuals continue to adopt the newest forms of technology. As technology becomes more complex and widespread, support specialists will be needed in greater numbers to resolve the technical problems that arise. Businesses, especially, will demand greater levels of support, as information technology has become essential in the business environment.

Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition

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